Frequently Asked Questions

Please provide the name of the hotel for your first night in Morocco. You can tell them you are travelling with a tour company. 

From my experience planning trips across Morocco, I always tell travelers: bring your credit card but don’t rely on it everywhere.

In big cities like Marrakech, Fes, and Casablanca, most hotels, riads, and higher-end restaurants will accept major credit cards (mainly Visa and MasterCard). But once you start exploring more local spots souks, mountain villages, desert camps, or small cafes cash is essential.

That’s why I always recommend carrying a good amount of Cash, especially when heading into rural areas or stopping at smaller shops and roadside stalls. ATMs are easy to find in most cities, but may be limited in remote areas.

So yes, your card will come in handy but having cash will make your trip smoother and more flexible.

From what I’ve seen while helping travelers across Morocco, staying connected is easy but knowing your best options can save you money and hassle.

While some international phone carriers offer global roaming, in my experience, this can be costly and not always reliable. I usually recommend skipping it if possible.

Wi-Fi is widely available in most hotels, riads, restaurants, and even many cafes. If you’re planning to rely on Wi-Fi for WhatsApp or messaging apps, I suggest putting your phone on airplane mode and turning off data roaming to avoid surprise charges from your home provider.

For a more convenient and affordable option, consider buying a local Moroccan SIM card when you arrive. The main providers Orange, INWI, and Maroc Telecom all offer prepaid SIMs with excellent coverage across most of the country (with limited service in remote desert or mountain areas). You can pick one up at the airport or any corner shop they’ll help you install and activate it on the spot.

Mobile data in Morocco is very affordable. You’ll likely spend just 100 to 200 MAD ($10–$20 USD) for enough data to last your entire trip.

Whether you’re navigating the souks, sharing photos, or staying in touch with family, getting connected in Morocco is easy and budget-friendly you’ll be online in no time!

In Morocco, we have two official languages: Arabic and Amazigh (Berber). But what surprises many visitors is how multilingual Moroccans truly are many people here speak four or five languages by the time they finish middle school!

In the cities and many educated communities, French is widely spoken you’ll see it used in signs, menus, and everyday conversation.
We also speak Darija, the local Moroccan Arabic dialect. It’s a spoken language used in daily life, but it’s not written, so you won’t find Darija in translator apps.

If you’re traveling with us, you’ll be happy to know that many Moroccans in tourism speak English, especially in hotels, restaurants, and at historical sites. That said, the best way to navigate language barriers is to rely on your local guide, who will help make communication smooth and stress-free.

In Morocco, we use plug type C, which has two round pins the same type you’ll find in most European countries. The electrical system runs on 220V with a frequency of 50Hz, so make sure your devices are compatible or bring a voltage converter if needed.

Unlike in North America where outlets often allow for two plugs at once, most Moroccan outlets are single gang, meaning you can typically plug in just one device at a time.

That’s why I always recommend bringing a USB hub or multi-port adapter it’ll make charging your phone, camera, or tablet much easier when outlets are limited.

While the tap water in Morocco’s cities is clean and treated, I always recommend sticking to bottled water, especially if you have a sensitive stomach or are adjusting to a new environment. In rural areas and the south near the desert, it’s best to rely entirely on bottled water even for brushing your teeth.

You’ll find bottled water easily available in shops, hotels, and restaurants across the country. A 1-liter bottle usually costs around 10 MAD in shops and up to 20 MAD in restaurants. Most restaurants are perfectly fine if you bring your own bottle to the table.

For longer trips or family travel, I suggest buying 5-liter jugs and filling up reusable water bottles as needed. It’s a great way to stay hydrated while reducing plastic waste during your journey.

Yes pharmacies are easy to find in most Moroccan cities, towns, and even many villages. That said, keep in mind they are often closed on Sundays and public holidays, and while there are emergency pharmacies, they can be harder to access during those times.

You’ll find common medications like paracetamol (acetaminophen) and Imodium widely available, often under different brand names. Most pharmacists speak basic to good English, and if needed, your guide can assist you with communication or directions.

That said, there are a few things that can be hard to find:

• Antacid tablets, Gravol (motion sickness), and Benadryl (allergy relief)

• EpiPens are not easily available please bring one from home if needed

• Insulin is available but managing storage is key bring a freezer pack, and we’ll help keep it cool throughout your trip

Our advice: If you rely on specific over the counter medications, it’s best to bring them with you from home for convenience and peace of mind.

Good to know: Antibiotics can often be purchased without a prescription in Morocco, and sunscreen is readily available in pharmacies, parapharmacies, and supermarkets.

If you’re vegetarian or pescatarian, you’re in luck most Moroccan restaurants are happy to accommodate you, and you’ll find a variety of delicious options like tagines, salads, grilled vegetables, and lentil-based dishes throughout the country.

For gluten-free travelers, it can be a bit more challenging. Bread is a major part of the Moroccan diet, especially at breakfast, so you may need to make special requests in advance. Larger supermarkets in big cities often carry gluten-free products, but in smaller towns and remote areas, options are limited.

Vegan travelers will find choices in most cities, but once you’re outside urban centers, options become more limited and meals may start to feel repetitive. That said, we’re always happy to help guide you to the best available meals.

If you have any serious food allergies, please let us know before your trip. We’ll make sure you have the correct translations in French and Arabic to help you communicate clearly and stay safe throughout your journey.